Privacy Policy for VIP Portfolio Pty Ltd.
At VIP Portfolio Pty Ltd (“we,” “us,” or “our”), we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information we obtain from individuals in the course of operating our real estate business in Australia. We adhere to the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth) (“Privacy Act”) and other applicable privacy laws.
- Collection of Personal Information 1.1 Types of Personal Information: We may collect personal information, including but not limited to, your name, contact information (such as email address, phone number, and postal address), date of birth, financial information, employment details, and property preferences.
1.2 Collection Methods: We collect personal information directly from you, through our website, mobile applications, in person, over the phone, through email, or through other means of communication. We may also collect personal information from third parties, such as real estate agents, property developers, and publicly available sources.
1.3 Purpose of Collection: We collect personal information to provide our real estate services, respond to inquiries, process transactions, improve our services, customize your experience, market our properties, comply with legal obligations, and for other legitimate business purposes.
- Use and Disclosure of Personal Information 2.1 Use of Personal Information: We may use personal information for the purposes specified at the time of collection or as otherwise set out in this Privacy Policy. This includes providing our real estate services, communicating with you, managing our business operations, and improving our services.
- Direct Marketing 3.1 Direct Marketing Communications: We may use your personal information to send you direct marketing communications about our properties, services, promotions, or events that may be of interest to you. You have the right to opt-out of receiving such communications at any time by following the instructions provided in the communication.
4.0 Data Retention: We retain personal information for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
- Access and Correction 5.1 Access: You may request access to the personal information we hold about you by contacting us using the contact details provided below. We will respond to your request within a reasonable timeframe, subject to any legal restrictions or exemptions.
5.2 Correction: If you believe that any of the personal information we hold about you is inaccurate, incomplete, or outdated, please contact us using the contact details provided below. We will take reasonable steps to correct the information unless we have a valid reason not to do so.
- Changes to the Privacy Policy 7.1 Policy Updates: We may update this Privacy Policy from time to time to reflect changes in our information practices or legal obligations. We will notify you of any material changes by posting the updated policy on our website or by other means of communication.
Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us using the following details:
VIP Portfolio Pty Ltd Address: PO BOX 2309, Clovelly, 2031
By using our services or providing us with your personal information, you consent to the collection, use, disclosure, and retention of your personal information as outlined in this Privacy Policy.